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FAQ
What gives the Troy Hand-Knotted Wool Rug its softness?
The rug is hand-knotted from New Zealand wool, and its a plush pile adds a cushioned, soft feel underfoot. Skilled hand-knotting preserves the woolu2019s natural loft for a plush finish.
Do you offer free returns or exchanges on rugs?
Rugs may be returned for a full refund or exchange within 365 days of delivery. A $35 restocking fee applies to each returned rug to cover storage and handling.
Is the Troy Hand-Knotted Wool Rug comfortable enough for extended use?
The plush pile provides comfort and warmth, making it a cushioned spot for daily living. The New Zealand wool construction balances softness with sturdy feel.
What should I expect about shedding with a hand-knotted wool rug like this?
Shedding of loose fibers is normal and will subside after a few months with regular vacuuming. This is typical for hand-knotted wool rugs and will diminish over time.
Do I need a rug pad with the Troy Hand-Knotted Wool Rug?
Pairing this rug with a rug pad (sold separately) is recommended to help prevent slipping, add cushioning, and prolong the rugu2019s lifespan. The added layer also complements the rugu2019sa plush-pile for extra comfort.
What other categories should I shop with Troy Hand-Knotted Wool Rug?
Explore our Hand Knotted Rugs, Bath Towels, Hand Tufted Rugs, Organic Cotton Percale Bedding, Wool Rugs and Hand Knotted Wool Rugs collections.